You sure can.  Simply click on “Products for Sale” from the top navigation menu of the site.  From here, you can refine your search by location, preferred product type, brand, or product condition.

Enter the general description you are looking for within our search box.

Wishlist allows you to keep track of all your favorites and shopping activity, whether you are on your computer, phone, or tablet.  Simply use the “Add to Wishlist” button and you will not have to waste time searching all over again for that item you loved on your phone the other day - it's all here in one place!

Unfortunately, we do not support reservations. You can purchase an item online and until pick up you can cancel the transaction in the event you are not happy with your purchase.

We currently do not offer online exchange.  However, you may exchange an item or return it for store credit within 6 months of purchase.  Please refer to our Terms and Conditions for our full Return Policy.

Simply use the “Add to Cart” button and follow the prompts to complete checkout.  Make sure you purchase an item as soon as you can.  Until payment is received, the item is available to any customer online.

You will receive a Purchase Confirmation email from us with the purchase details, including pick up location.

At this moment, you can select only one location per purchase.  You can purchase as many items as you like from one location.  If you want to purchase an item from a second location, you must make a second purchase. You will need to visit each location to pick up your items.

We currently do not offer transfer of items between our stores.  You must pick up at item from the same location at which you made the purchase.

Currently, we accept debit card and credit card payments (Mastercard and VISA).  All items purchased online must be paid for online.

No, other than applicable sales tax. 

No.  Online purchases must be paid for online.

We currently do not offer layaway for online transactions.  Most of our stores offer layaway for in-store purchases. Please visit your closest store to shop available merchandise and payment options at www.ezpawn.com.

To receive your item, please visit the store you selected when purchasing the item. To determine the store location, select 'View your order' in your Purchase Confirmation email.

No.  Currently, you must pick up the item at the store location identified in your Purchase Confirmation email.

Currently, we require you to pick up the item.  Please bring a copy of your Purchase Confirmation email and a photo ID.

Where are your stores  located ?

List of participating store locations.

Please bring a copy of your Purchase Confirmation email and your photo ID when you pick up the item.

We sell secondhand goods and our inventory is always changing.  Currently, we do not offer all of our store merchandise for online purchase.   Please check back to review our online inventory and visit our store locations at www.ezpawn.com.

All items listed online are pre-owned and come from our EZPAWN stores in Austin and Dallas Texas.  While the photos of the items that appear online are representative photos of new merchandise, we try to provide you an accurate, general description of the pre-owned merchandise you are purchasing.  If you are searching for an item not available online, please check back frequently.  Please also visit one of our stores near you at www.ezpawn.com.

Yes.  We offer select inventory online.  As a seller of secondhand goods, our inventory is always changing.  We add inventory and store locations frequently.  Please check back for new items and new store listings near you at www.ezpawn.com.

All items are pre-owned, secondhand goods.  We use representative photos of items.  The photo you see is not of the actual item you are buying.  However, we try to provide a general description of the condition of all pre-owned merchandise.  Also, up until the time that you take the item from the store, you can cancel your purchase.

Prior to picking up your item at a store, you may cancel your puchase by contacting us by email at customerservice@ezpawn.com or by cancelling your purchase in person at the store.  Once the transaction is canceled, you will receive a cancellation email and full refund.

If you cancel your purchase, the purchase price will be refunded to the same debit or credit card that you used to make payment.  We do not offer cash refunds.

You may cancel your purchase any time before pick up.  If you do not pick up the item you purchased at our store within 7 days of purchase, we cancel the purchase.

Please send an email to customersuport@ezpawn.com with your purchase number.  Someone will be in touch with you within 1 business day.

If you do not pick up an item you purchased at our store within 7 days of purchase, your purchase will be canceled.  If for any unforseen reason you item becomes unavailable between the time of your online purchase and the time you pick up the item, your purchase will be canceled.

In the event of cancellation of your purchase for any reason, whether initiated by you or us, in accordance with the terms of this Cancellation Policy, the purchase price will be refunded to the payment mechanism used in the purchase transaction.  We do not offer cash refunds.

RETURN POLICY

If you return an item to our store within 1 day of pick up and the item is in the same condition as it was at the time of pick up, with all accessories, the purchase price will be refunded to the payment mechanism used in the purchase transaction.  No cash refunds.

After the 1 day period referenced above, within 6 months after the date of online purchase, you may either: (1) exchange the item for similar merchandise of equal value, as determined by us, if available; or (2) return the item in exchange for store credit of equal value, as determined by us.  In order to be returned or exchanged, an item must be in the same condition in which it was picked up, the “Purchase Confirmation” email must be presented, and all accessories present at the time of purchase must accompany the return.

SELLER EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEPT AS MAY BE REQUIRED UNDER APPLICABLE LAW.

Please refer to your credit slip.

Yes.  The store credit can be used at other EZPAWN locations.

No.  You must return the item to the location at which it was purchased. 

As soon as we process a cancellation or refund, an email is sent to you to let you know it’s been processed. The refund is made to the payment method used to make the purchase. Some financial institutions can take 3-5 business days to process the refund.

We are current partnering with local stores in Austin and Dallas, Texas and will be adding more stores. Check back with us frequently to see our list of store locations. Click here to see which stores are active and which stores will be active soon.

With value your item, you can use our website to send us information about any item you want to pawn or sell.  We will assess the item details and provide you with an estimated dollar amount you can get for the item.  While we try to provide you an accurate appraisal, value your item is for informational purposes only.  Our stores make the final determination of whether or not they will purchase an item or offer you a pawn loan and at what amount.

We are here to help.  Please send us an email to customersupport@ezpawn.com, someone will be in touch within 1 business day.